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Addressing Challenging Situations

Below are some of the most frequently encountered situations and questions asked by individuals and families requiring assistance from multiple NYS human service systems.

Get answers and helpful resources to help you better navigate multiple systems.

Identifying Problems

My child is showing signs of physical, intellectual and/or emotional problems. Are other children the same age able to do things that my child is not able to do? If so, what can I do?

Understanding Special Education

My child is struggling in school and is being evaluated for special education services. What is special education? I have heard the terms IEP and a 504 Plan used interchangeably. Can you explain the difference between the two?

Making Out-of-Home Placement Decisions

Under what conditions is a residential program advisable? Who decides when and where a child is placed, and how can I know what type of residential placement is right in our case?

Getting One-on-One Guidance from a Peer

I am feeling overwhelmed with all the information, the decisions I have to make, and the actions I have to take. Is there anyone that can help advise and guide me through this process?

Developed by the Council on Children and Families and Funded by the Developmental Disabilities Planning Council