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Resource Provider Information

NYS Office of Children and Family Services (OCFS)

https://ocfs.ny.gov/main/

Description

The NYS Office of Children and Family Services (OCFS) serves New York's public by promoting the safety, permanency and well-being of our children, families and communities. They achieve results by setting and enforcing policies, building partnerships, and funding and providing quality services.

OCFS is dedicated to improving the integration of services for New York’s children, youth, families and vulnerable populations; to promoting their development; and to protecting them from violence, neglect, abuse and abandonment. The agency provides a system of family support, juvenile justice, child care and child welfare services that promote the safety and well-being of children and adults. Among the operating principles across all program areas are that services should be developmentally appropriate, family-centered and family-driven, community-based, locally responsive, and evidence and outcome based.

Contact Information

Address

52 Washington Street
Capital View Office Park
Rensselaer, NY 12144-2834

Get Directions

Web:

https://ocfs.ny.gov/main/

Phone:

518-473-7793, Main Line

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Hotlines

In an Emergency, Call 911

Looking for help in
non-emergency situations?

Call 211 or
Call 311 in New York City

NY Connects
1-800-342-9871

Suicide Crisis Hotline
1-800-273-TALK (8255) Toll Free
1-800-799-4889 TTY

Child Abuse & Maltreatment Hotline
1-800-342-3720, Toll Free
1-800-638-5163, TTD/TTY
1-800-342-3720, NY Relay

Vulnerable Persons Central Register (VPCR) Hotline
800-624-4143 Toll Free

Abandoned Infant Protection Act
1-866-505-SAFE (7233) Toll Free

Bureau of Adult Services (BAS) Adult Protective Services
1-844-697-3505 Toll Free

Child Abuse & Maltreatment Hotline - Child Protective Services (CPS)
1-800-342-3720 Toll Free
1-800-638-5163 TTD/TTY
1-800-342-3720 NY Relay

NYePAY
877-437-7855 Toll Free

NYS Adoption Services (NYSAS)
1-800-345-KIDS (5437) Toll Free

NYS Commission for the Blind and Visually Handicapped
866-871-3000 Toll Free
518-474-7501 TTD/TTY

Post Adoption Help for Families
1-800-786-2929 (1-800-RUNAWAY) or TEXT 66008 Toll Free
1-888-692-9355 (1-888-NYC-WELL) Toll Free
1-800-442-HOPE (4673) National Youth Crisis (Hopeline) Toll Free
2-1-1 Toll Free
3-1-1 (NYC Only) Toll Free
1-212-982-5284 Call 711 (Relay) NYC Well TTY

Developed by the Council on Children and Families and Funded by the Developmental Disabilities Planning Council