Problem behavior is behavior that is socially defined as a problem, as a source of concern, or as undesirable by the social and/or legal norms of society and institutions of authority. Problem behavior usually elicits some form of social control response.
In an Emergency, Call 911
Looking for help in
Call 211 or
Call 311 in New York City
Suicide Crisis Hotline
1-800-273-TALK (8255) Toll Free
Child Abuse & Maltreatment Hotline
1-800-342-3720, Toll Free
1-800-342-3720, NY Relay
Vulnerable Persons Central Register (VPCR) Hotline
1-855-373-2122 Toll Free
Whether you're a parent or teacher...whether a child is behaviorally challenging or not...collaboration is the key to improved relationships, better communication, and solving problems. This website contains a ton of free resources to help you move in that direction. The goals of this website is to help to ensure that kids everywhere are treated in ways that are compassionate, informed, and effective.
The Interagency Case Resolution Unit works to assist caregivers and individuals in receiving the most appropriate community-based or residential services; minimize delays in arranging services or placements, and resolves barriers that impede timely service delivery or placement.
The Interagency Case Resolution Unit becomes involved ONLY after all program options and dispute resolution procedures have been exhausted at the local and regional levels, or if a caregiver feels their child's needs are not being met by existing systems.
How to Make a Referral
The agent making a referral on behalf of a child must provide the Council with the following:
A referral containing all of the information mentioned above may be submitted to:
Sheila Jackson, Coordinator, Interagency Case Resolution Unit
Kathleen Rivers, Assistant Coordinator, Interagency Case Resolution Unit
Interagency Case Resolution Unit
NYS Council on Children and Families
52 Washington Street
West Building, Suite 99
Rensselaer, NY 12144
This web page provides parents with a better understanding of their child's fixations and the importance of compromise. The primary focus of the Your Little Professor website is on Asperger's Syndrome and Autism. This website contains useful parenting tips and information for success in school.
2-1-1 (and 3-1-1 in New York City) are easy-to-remember numbers that helps people cut through what can be a confusing and overwhelming maze of information and resources.
2-1-1 (and 3-1-1 in New York City) helps people assess their needs and links them directly to the resources that will help. Whether you are looking for essential services, seeking volunteer opportunities or starting a small business, 2-1-1 (and 3-1-1 in New York City) is there to help.