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Office for People with Developmental Disabilities (OPWDD) Information Line

Resource Author/Owner/Service Provider

NYS Office for People with Developmental Disabilities (OPWDD)


The Office for People with Developmental Disabilities' (OPWDD) information line is designed to help people get answers to questions about supports and services for individuals with developmental disabilities in New York State. It is also used to take complaints of alleged misconduct, fraud, waste and abuse within the OPWDD service system.

Additional Information

This information line has both English and Spanish speaking representatives. If you need a translator, your request will be referred to someone who will return your call and provide you with the information you are seeking or to record your complaint.

Please note: Individuals may report suspected instances of Medicaid fraud, waste and abuse anonymously by emailing the Information Line at Please include as much information as possible in order for OPWDD to refer for investigation. 


  • 1-866-946-9733, Toll Free
  • 7-1-1, NY Relay


Abuse/NeglectAutism Spectrum DisordersDevelopmental DisabilitiesDevelopmental Disability/Complex Health IssueDisability RightsGeneral Support for FamiliesInformation and ReferralLegal Rights/Protective ServicesLong-Term Care (LTC)Mental Health/Developmental DisabilitySafety for Persons with Disabilities

Related Terms

benefits informationservices for people with disabilities
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NY Connects

Suicide Crisis Hotline
1-800-273-TALK (8255) Toll Free
1-800-799-4889 TTY

Child Abuse & Maltreatment Hotline
1-800-342-3720, Toll Free
1-800-638-5163, TTD/TTY
1-800-342-3720, NY Relay

Vulnerable Persons Central Register (VPCR) Hotline
1-855-373-2122 Toll Free
1-855-373-2123 TTD/TTY

Family/Youth Support and Peer Advocacy

Information and support for individuals and families with behavioral, emotional, physical and/or mental health challenges.

Financial Assistance

Help given to a person or organization in the form of money, loans, reduced taxes, etc.

Legal/Civil Rights/Protective Services

Information regarding the discrimination against people with physical/mental disabilities, as well as information on protective services.

Training and Technical Assistance

Planning, development, delivery, and evaluation of activities designed to achieve specific learning objectives and help resolve problems.

Developed by the Council on Children and Families and Funded by the Developmental Disabilities Planning Council