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Jill Chaifetz Education Helpline

Resource Author/Owner/Service Provider

Advocates for Children (AFC) in New York


Advocates for Children of New York (AFC)’s Jill Chaifetz Education Helpline is your resource for information and guidance on all education-related matters in New York City.
Parents can spend an enormous amount of time researching different programs or simply trying to understand their child’s education-related rights. If your child is struggling in school or experiencing school discrimination of any kind, our education specialists will assess your problem and provide you with free assistance, ranging from information you can use to advocate successfully on your own to assigning an education specialist or attorney to work with you directly.



  • 1-866-427-6033, Toll Free, 10:00 a.m. - 4:00 p.m.


Academic PerformanceAlternative Schools/Trade Schools/BOCESBullying or Being BulliedDiploma Types/OptionsDisability RightsEducation while in Foster CareFamily/School CommunicationSchool AttendanceSchool Avoidance/RefusalSpecial Education ClassificationsSpecial Education/IEP/504 a or bTutoring

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Developed by the Council on Children and Families and Funded by the Developmental Disabilities Planning Council