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Skilled Nursing

Medicaid Hotlines

Resource Author/Owner/Service Provider

NYS Department of Health (DOH)


Medicaid is a health care program that assists low-income families or individuals with disabilities pay for long-term medical and custodial care costs. Medicaid is a joint program, funded primarily by the federal government and run at the state level, where coverage may vary.

These hotlines include - a general Medicaid Helpline; Medicaid Managed Care; and the Medicaid Fraud Hotlines as well as numbers for New York City.


  • 1-800-541-2831, Toll Free, Medicaid Helpline
  • 1-877-87 FRAUD (8737), Toll Free, Medicaid Fraud
  • 1-800-505-5678, Toll Free, New York Medicaid Choice - Managed Care
  • 1 (718) 557-1399, NYC- HRA InfoLine
  • 1(888) 692-6116, Toll Free, NYC HRA Medicaid Helpline


Disability RightsFinancial SupportsHealth InsuranceLong-Term Care (LTC)Medical ManagementMedical/Physical HealthSkilled Nursing

Related Terms

hramedicaid fraudmedicaid questions
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NY Connects

Suicide Crisis Hotline
1-800-273-TALK (8255) Toll Free
1-800-799-4889 TTY

Child Abuse & Maltreatment Hotline
1-800-342-3720, Toll Free
1-800-638-5163, TTD/TTY
1-800-342-3720, NY Relay

Vulnerable Persons Central Register (VPCR) Hotline
1-855-373-2122 Toll Free
1-855-373-2123 TTD/TTY

Nursing Home Complaint Hotline
1-888-201-4563 Toll Free

Developed by the Council on Children and Families and Funded by the Developmental Disabilities Planning Council