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Medicaid Hotlines

Resource Author/Owner/Service Provider

NYS Department of Health (DOH)


Medicaid is a health care program that assists low-income families or individuals with disabilities pay for long-term medical and custodial care costs. Medicaid is a joint program, funded primarily by the federal government and run at the state level, where coverage may vary.

These hotlines include - a general Medicaid Helpline; Medicaid Managed Care; and the Medicaid Fraud Hotlines as well as numbers for New York City.


  • 1-800-541-2831, Toll Free, Medicaid Helpline
  • 1-877-87 FRAUD (8737), Toll Free, Medicaid Fraud
  • 1-800-505-5678, Toll Free, New York Medicaid Choice - Managed Care
  • 1 (718) 557-1399, NYC- HRA InfoLine
  • 1(888) 692-6116, Toll Free, NYC HRA Medicaid Helpline


Disability RightsFinancial SupportsHealth InsuranceLong-Term Care (LTC)Medical ManagementMedical/Physical HealthSkilled Nursing

Related Terms

hramedicaid fraudmedicaid questions
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In an Emergency, Call 911

Looking for help in
non-emergency situations?

Call 211 or
Call 311 in New York City

NY Connects

Suicide Crisis Hotline
1-800-273-TALK (8255) Toll Free
1-800-799-4889 TTY

Child Abuse & Maltreatment Hotline
1-800-342-3720, Toll Free
1-800-638-5163, TTD/TTY
1-800-342-3720, NY Relay

Vulnerable Persons Central Register (VPCR) Hotline
800-624-4143 Toll Free

Family/Youth Support and Peer Advocacy

Information and support for individuals and families with behavioral, emotional, physical and/or mental health challenges.

Financial Assistance

Help given to a person or organization in the form of money, loans, reduced taxes, etc.

Legal/Civil Rights/Protective Services

Information regarding the discrimination against people with physical/mental disabilities, as well as information on protective services.

Training and Technical Assistance

Planning, development, delivery, and evaluation of activities designed to achieve specific learning objectives and help resolve problems.

Developed by the Council on Children and Families and Funded by the Developmental Disabilities Planning Council