The New York State Office of Children and Family Services maintains a Statewide Central Register of Child Abuse and Maltreatment (SCR) for reports of child abuse or maltreatment made pursuant to the Social Services Law.
The Statewide Central Register, also known as the "Hotline,” receives telephone calls alleging child abuse or maltreatment within New York State. The Statewide Central Register relays information from the calls to the local Child Protective Service for investigation, monitors their prompt response, and identifies if there are prior child abuse or maltreatment reports.
The Hotline receives calls 24 hours a day, seven days a week from two sources: persons who are required by law, or mandated, to report suspected cases of child abuse and maltreatment; and calls from non-mandated reporters, including the public.
Among those who are mandated to make reports are:
*This list is not all inclusive.
Do You Suspect Abuse or Maltreatment?
Report it Now!
Call this Statewide Toll Free Telephone Number:
If you are deaf or hard of hearing, call TDD/TTY at
or have your Video Relay System provider call
If you believe that a child is in immediate danger,
call 911 or your local police department.
In an Emergency, Call 911
Looking for help in
Call 211 or
Call 311 in New York City
Suicide Crisis Hotline
1-800-273-TALK (8255) Toll Free
Child Abuse & Maltreatment Hotline
1-800-342-3720, Toll Free
1-800-342-3720, NY Relay
Vulnerable Persons Central Register (VPCR) Hotline
1-855-373-2122 Toll Free
Abandoned Infant Protection Act
1-866-505-SAFE (7233) Toll Free
Bureau of Adult Services (BAS) Adult Protective Services
1-844-697-3505 Toll Free
Individual and Family Support Unit - Justice Center
1-800-624-4143 Toll Free
7-1-1 and give operator 1-800-624-4143 NY Relay
Nursing Home Complaint Hotline
1-888-201-4563 Toll Free
NYS Domestic Violence Hotline
1-800-942-6906 Toll Free
Office for People with Developmental Disabilities (OPWDD) Information Line
1-866-946-9733 Toll Free
7-1-1 NY Relay
Prevent Child Abuse New York Website
1-800-CHILDREN (244-5373) Toll Free
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Help given to a person or organization in the form of money, loans, reduced taxes, etc.
Information regarding the discrimination against people with physical/mental disabilities, as well as information on protective services.
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