The Individual and Family Support Unit (IFSU) of the Justice Center for the Protection of People with Special Needs is a resource for victims of abuse or neglect, their families, personal representatives and guardians. IFSU advocates provide assistance in a variety of areas, including:
All services are offered free.
The Individual and Family Support Unit is staffed Monday through Friday from 9:00 a.m. until 5:00 p.m. Free language interpretation assistance is available.
To contact an advocate for assistance:
Call: 1-800-624-4143 and request Individual and Family Support. Relay users, please dial 7-1-1 and give the operator 1-800-624-4143
In an Emergency, Call 911
Looking for help in
Call 211 or
Call 311 in New York City
Suicide Crisis Hotline
1-800-273-TALK (8255) Toll Free
Child Abuse & Maltreatment Hotline
1-800-342-3720, Toll Free
1-800-342-3720, NY Relay
Vulnerable Persons Central Register (VPCR) Hotline
1-855-373-2122 Toll Free
Information and support for individuals and families with behavioral, emotional, physical and/or mental health challenges.
Help given to a person or organization in the form of money, loans, reduced taxes, etc.
Information regarding the discrimination against people with physical/mental disabilities, as well as information on protective services.
Planning, development, delivery, and evaluation of activities designed to achieve specific learning objectives and help resolve problems.