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Resource Information

NY Connects

Resource Author/Owner/Service Provider

NYS Office for the Aging (SOFA)


NY Connects provides information and assistance related to long-term services and supports in New York State for people of all ages or with any type of disability. NY Connects uses a searchable directory for programs, providers, and services in your area.

NY Connects staff can help link you to long-term services and supports, such as home care, transportation and meals. The goal is to help individuals live as independently as possible while meeting their medical, social and functional needs that arise from aging or disability. This program helps individuals, families, caregivers, and professionals.

Contact your local office to:

  • Get information by phone, online, or in person.
  • Connect to long-term services and supports regardless of diagnosis, age or how you will pay for services.
  • Receive guidance and coordination as you go through assessment and eligibility processes.
  • Help with completing applications and enrollment in public assistance benefits, such as Medicaid.
  • Or for any additional information.




  • 1-800-342-9871, Toll Free, 8:00 am - 5:00 pm Language Assistance Available


AccessibilityAssistive TechnologyCommunication of Medical InformationCommunication SkillsEmploymentEnglish as a Second LanguageFamily Peer Support and AdvocacyFamily/School CommunicationGeneral Support for FamiliesHygiene/Self CareInformation and ReferralLanguage & Speech Services/SigningLife Skill DevelopmentLong-Term Care (LTC)Medical ManagementMedication ManagementMobilityMoney ManagementMotor/Physical DisabilitiesRecreation/Clubs/SportsSelf-AdvocacySelf-Directed CareSupport GroupsTransportationVision Impairment/Blindness

Related Terms

disabilitieslong-term carenew york connectssupport
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In an Emergency, Call 911

Looking for help in
non-emergency situations?

Call 211 or
Call 311 in New York City

NY Connects

Suicide Crisis Hotline
1-800-273-TALK (8255) Toll Free
1-800-799-4889 TTY

Child Abuse & Maltreatment Hotline
1-800-342-3720, Toll Free
1-800-638-5163, TTD/TTY
1-800-342-3720, NY Relay

Vulnerable Persons Central Register (VPCR) Hotline
800-624-4143 Toll Free

Family/Youth Support and Peer Advocacy

Information and support for individuals and families with behavioral, emotional, physical and/or mental health challenges.

Financial Assistance

Help given to a person or organization in the form of money, loans, reduced taxes, etc.

Legal/Civil Rights/Protective Services

Information regarding the discrimination against people with physical/mental disabilities, as well as information on protective services.

Training and Technical Assistance

Planning, development, delivery, and evaluation of activities designed to achieve specific learning objectives and help resolve problems.

Developed by the Council on Children and Families and Funded by the Developmental Disabilities Planning Council