NYS Office for the Aging (SOFA)
NY Connects provides information and assistance related to long-term services and supports in New York State for people of all ages or with any type of disability. NY Connects uses a searchable directory for programs, providers, and services in your area.
NY Connects staff can help link you to long-term services and supports, such as home care, transportation and meals. The goal is to help individuals live as independently as possible while meeting their medical, social and functional needs that arise from aging or disability. This program helps individuals, families, caregivers, and professionals.
Contact your local office to:
In an Emergency, Call 911
Looking for help in
non-emergency situations?
Call 211 or
Call 311 in New York City
NY Connects
1-800-342-9871
Suicide Crisis Hotline
1-800-273-TALK (8255) Toll Free
1-800-799-4889 TTY
Child Abuse & Maltreatment Hotline
1-800-342-3720, Toll Free
1-800-638-5163, TTD/TTY
1-800-342-3720, NY Relay
Vulnerable Persons Central Register (VPCR) Hotline
800-624-4143 Toll Free
Information and support for individuals and families with behavioral, emotional, physical and/or mental health challenges.
Help given to a person or organization in the form of money, loans, reduced taxes, etc.
Information regarding the discrimination against people with physical/mental disabilities, as well as information on protective services.
Planning, development, delivery, and evaluation of activities designed to achieve specific learning objectives and help resolve problems.