NYS Office for the Aging (SOFA)
NY Connects provides information and assistance related to long-term services and supports in New York State for people of all ages or with any type of disability. NY Connects uses a searchable directory for programs, providers, and services in your area.
NY Connects staff can help link you to long-term services and supports, such as home care, transportation and meals. The goal is to help individuals live as independently as possible while meeting their medical, social and functional needs that arise from aging or disability. This program helps individuals, families, caregivers, and professionals.
Contact your local office to:
In an Emergency, Call 911
Looking for help in
non-emergency situations?
Call 211 or
Call 311 in New York City
NY Connects
1-800-342-9871
Suicide Crisis Hotline
1-800-273-TALK (8255) Toll Free
1-800-799-4889 TTY
Child Abuse & Maltreatment Hotline
1-800-342-3720, Toll Free
1-800-638-5163, TTD/TTY
1-800-342-3720, NY Relay
Vulnerable Persons Central Register (VPCR) Hotline
1-855-373-2122 Toll Free
1-855-373-2123 TTD/TTY
A-Z of Disabilities and Accommodations
(800) 526-7234 Toll Free
(877) 781-9403 TTY
ADA.Gov
800-514-0301 Toll Free
800-514-0383 TTY
Disability Resource Clearinghouse and Navigators
1-800-624-4143 Toll Free
7-1-1 NY Relay
Medicaid Health Homes
518-473-5569
Searchable Online Accommodation Resource (SOAR)
(800) 526-7234 Toll Free
(877) 781-9403 TTY
Information and support for individuals and families with behavioral, emotional, physical and/or mental health challenges.
Help given to a person or organization in the form of money, loans, reduced taxes, etc.
Information regarding the discrimination against people with physical/mental disabilities, as well as information on protective services.
Planning, development, delivery, and evaluation of activities designed to achieve specific learning objectives and help resolve problems.