Albany County Department of Social Services
This Emergency Resource Guide provides descriptions of the many services offered by the County Department of Social Services, as well as 24 Hour emergency resource information. Although this guide was developed by Albany County, it contains mostly statewide emergency resource information.
In an Emergency, Call 911
Looking for help in
non-emergency situations?
Call 211 or
Call 311 in New York City
NY Connects
1-800-342-9871
Suicide Crisis Hotline
1-800-273-TALK (8255) Toll Free
1-800-799-4889 TTY
Child Abuse & Maltreatment Hotline
1-800-342-3720, Toll Free
1-800-638-5163, TTD/TTY
1-800-342-3720, NY Relay
Vulnerable Persons Central Register (VPCR) Hotline
800-624-4143 Toll Free
Information and support for individuals and families with behavioral, emotional, physical and/or mental health challenges.
Help given to a person or organization in the form of money, loans, reduced taxes, etc.
Information regarding the discrimination against people with physical/mental disabilities, as well as information on protective services.
Planning, development, delivery, and evaluation of activities designed to achieve specific learning objectives and help resolve problems.