NYS Office of Mental Health (OMH)
The Systems of Care (SOC) Framework is a coordinated network of services and supports that are organized to meet the physical, mental, social, emotional, education, and developmental needs of children and their families.
Building Systems of Care, by its own designation as “systems” and not “system,” requires cross-system partnerships with the common goal of developing a broad array and continuum of services and supports that are infused with the values of:
Systems of Care refer to the collaborative, coordinated infrastructure within a community to meet the needs of children and families so they can achieve their own definition of success and equitable outcomes.
Systems of Care are implemented at both the systems level (policy, financing, management) and the service/support delivery level.
To be added to the Systems of Care Listserv, please email Angela Keller at angela.keller@omh.ny.gov
In an Emergency, Call 911
Looking for help in
non-emergency situations?
Call 211 or
Call 311 in New York City
NY Connects
1-800-342-9871
Suicide Crisis Hotline
1-800-273-TALK (8255) Toll Free
1-800-799-4889 TTY
Child Abuse & Maltreatment Hotline
1-800-342-3720, Toll Free
1-800-638-5163, TTD/TTY
1-800-342-3720, NY Relay
Vulnerable Persons Central Register (VPCR) Hotline
800-624-4143 Toll Free
Information and support for individuals and families with behavioral, emotional, physical and/or mental health challenges.
Help given to a person or organization in the form of money, loans, reduced taxes, etc.
Information regarding the discrimination against people with physical/mental disabilities, as well as information on protective services.
Planning, development, delivery, and evaluation of activities designed to achieve specific learning objectives and help resolve problems.