Select language
 

Out-of-Home/Residential Care

Developmental Disabilities Regional Offices (DDROs)

Resource Author/Owner/Service Provider

NYS Office for People with Developmental Disabilities (OPWDD)

Description

Developmental Disabilities Regional Offices (DDROs) are the starting point to apply for services. With an eye to enhanced oversight and quality improvement, the Office for People With Developmental Disabilities (OPWDD) has established regions (“catchment areas”) that allow for better coordination of services with the State Office of Mental Health, State Department of Health and other agencies with whom we often partner in providing services.

In order to assist individuals and families to make informed choices about the supports and services best suited to their needs, DDROs work with local voluntary provider agencies to improve access to and coordinate services within a region (“catchment area”).

DDROs are responsible for the following activities:

  • eligibility;
  • intake;
  • waiver enrollment (a Federal-State partnership which makes certain types of services available within the home or community so as to avoid placement in an institution);
  • local management of Individual and Community Supports (ICS);
  • management of resources for crisis intervention;
  • advocacy;
  • shared management of OPWDD statewide applications;
  • service recruitment and development for the Family Care  program; and
  • programs, services and supports for aging individuals with developmental disabilities.

Eligibility for services is determined by the Developmental Disabilities Regional Offices (DDROs).  Please contact the Eligibility Coordinator of the Regional Office representing the county in which the individual/family lives.

Lastly, DDROs act in a supporting role to DD State Operations Offices with regard to eligibility for others areas of statewide services including but not limited to: level of care determinations; clinical delivery and waiver service delivery; Article 16 clinics; quality improvement processes; review of audit reports for trend analysis; emergency preparedness; safety, security and maintenance; and implementation of OPWDD initiatives.

View DDROs using our MSNavigator Mapping Tool.

Contact Information/Service Locations

Region 1: Western NY & Finger Lakes

Additional Info:

Niagara, Orleans, Monroe, Wayne, Erie, Genesee, Ontario, Seneca, Wyoming, Livingston, Yates, Chautauqua, Cattaraugus, Allegany, Steuben, Schuyler, Chemung

Contacts:

Kirk Maurer, Director

Fran Dubester, Deputy Director (Finger Lakes)

Kevin Penberthy, Deputy Director (WNY)

Phone:

585-241-5700, Main Line
Rochester

800-487-6310, Main Line
West Seneca

County(ies) Served:

Allegany, Cattaraugus, Chautauqua, Chemung, Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates

Region 2: Central NY, Broome & Sunmount

Contacts:

Mary Hall, Acting Director

Ann Marie Peterson, Deputy Director (Broome)

Mary Hall, Deputy Director (CNY)

Mary Chartier, Deputy Director (Sunmount)

Phone:

315-473-6978, Main Line
Syracuse

County(ies) Served:

Broome, Cayuga, Chenango, Clinton, Cortland, Delaware, Essex, Franklin, Hamilton, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego, St. Lawrence, Tioga, Tompkins

Region 3: Capital District, Taconic & Hudson Valley

Contacts:

Joan Volpe, Director

Jeanine Sisco, Deputy Director (Taconic)

Keith McCauley, Deputy Director (Capital District)

Mary Newhard, Deputy Director (Hudson Valley)

Phone:

518-388-0431, Main Line
Capital District

845-473-5050, Main Line
Poughkeepsie

845-947-6100, Main Line
Thiells

County(ies) Served:

Albany, Columbia, Dutchess, Fulton, Greene, Montgomery, Orange, Putnam, Rensselaer, Rockland, Saratoga, Schenectady, Schoharie, Sullivan, Ulster, Warren, Washington, Westchester

Region 4: Metro New York, Brooklyn, Staten Island & Bernard Fineson

Contacts:

Donna Limiti, Director

Elizabeth Cambra, Deputy Director (Bernard Fineson/Metro-Manhattan)

Sheila Green-Gholson, Deputy Director (Brooklyn/SI/Metro-Bronx)

Phone:

718-217-5890, Main Line
Queens

718-642-6000, Main Line
Brooklyn

646-766-3222, Main Line
Manhattan

718-430-0885, Main Line
Bronx

718-983-5233, Main Line
Staten Island

County(ies) Served:

Bronx, Kings, New York, Queens, Richmond

Region 5: Long Island

Contacts:

Jacquelyn Best, Director

Margaret Stadnicky, Deputy Director

Phone:

631-434-6100, Main Line

County(ies) Served:

Nassau, Suffolk


Categories

AdvocacyAt-Home ServicesCommunity CareCommunity Living ProgramsDay Treatment ProgramsDisability RightsFinancial SupportsGeneral Support for FamiliesHousing SupportsIndependent LivingInformation and ReferralLong-Term Care (LTC)Out-of-Home/Residential CareResidential Care/PlacementsRespiteSelf-Directed CareSupport GroupsTransition PlanningTransitions to Adulthood

Related Terms

ID/DD services and supportsOPWDDdevelopmentaldisabilitiesearly interventionintellectual
Return to
your search results
Return to
all resources

Hotlines

In an Emergency, Call 911

Looking for help in
non-emergency situations?

Call 211 or
Call 311 in New York City

NY Connects
1-800-342-9871

Suicide Crisis Hotline
1-800-273-TALK (8255) Toll Free
1-800-799-4889 TTY

Child Abuse & Maltreatment Hotline
1-800-342-3720, Toll Free
1-800-638-5163, TTD/TTY
1-800-342-3720, NY Relay

Vulnerable Persons Central Register (VPCR) Hotline
1-855-373-2122 Toll Free
1-855-373-2123 TTD/TTY

Developed by the Council on Children and Families and Funded by the Developmental Disabilities Planning Council