Out-of-Home/Residential Care
Developmental Disabilities Regional Offices (DDROs)
Resource Author/Owner/Service Provider
NYS Office for People with Developmental Disabilities (OPWDD)
Description
Developmental Disabilities Regional Offices (DDROs) are the starting point to apply for services. With an eye to enhanced oversight and quality improvement, the Office for People With Developmental Disabilities (OPWDD) has established regions (“catchment areas”) that allow for better coordination of services with the State Office of Mental Health, State Department of Health and other agencies with whom we often partner in providing services.
In order to assist individuals and families to make informed choices about the supports and services best suited to their needs, DDROs work with local voluntary provider agencies to improve access to and coordinate services within a region (“catchment area”).
DDROs are responsible for the following activities:
- eligibility;
- intake;
- waiver enrollment (a Federal-State partnership which makes certain types of services available within the home or community so as to avoid placement in an institution);
- local management of Individual and Community Supports (ICS);
- management of resources for crisis intervention;
- advocacy;
- shared management of OPWDD statewide applications;
- service recruitment and development for the Family Care program; and
- programs, services and supports for aging individuals with developmental disabilities.
Eligibility for services is determined by the Developmental Disabilities Regional Offices (DDROs). Please contact the Eligibility Coordinator of the Regional Office representing the county in which the individual/family lives.
Lastly, DDROs act in a supporting role to DD State Operations Offices with regard to eligibility for others areas of statewide services including but not limited to: level of care determinations; clinical delivery and waiver service delivery; Article 16 clinics; quality improvement processes; review of audit reports for trend analysis; emergency preparedness; safety, security and maintenance; and implementation of OPWDD initiatives.
View DDROs using our MSNavigator Mapping Tool.
Contact Information/Service Locations
Region 1: Western NY & Finger Lakes
Additional Info:
Niagara, Orleans, Monroe, Wayne, Erie, Genesee, Ontario, Seneca, Wyoming, Livingston, Yates, Chautauqua, Cattaraugus, Allegany, Steuben, Schuyler, Chemung
Contacts:
Kirk Maurer, Director
Fran Dubester, Deputy Director (Finger Lakes)
Kevin Penberthy, Deputy Director (WNY)
Phone:
585-241-5700, Main Line
Rochester
800-487-6310, Main Line
West Seneca
County(ies) Served:
Allegany, Cattaraugus, Chautauqua, Chemung, Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates
Region 2: Central NY, Broome & Sunmount
Contacts:
Mary Hall, Acting Director
Ann Marie Peterson, Deputy Director (Broome)
Mary Hall, Deputy Director (CNY)
Mary Chartier, Deputy Director (Sunmount)
Phone:
315-473-6978, Main Line
Syracuse
County(ies) Served:
Broome, Cayuga, Chenango, Clinton, Cortland, Delaware, Essex, Franklin, Hamilton, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego, St. Lawrence, Tioga, Tompkins
Region 3: Capital District, Taconic & Hudson Valley
Contacts:
Joan Volpe, Director
Jeanine Sisco, Deputy Director (Taconic)
Keith McCauley, Deputy Director (Capital District)
Mary Newhard, Deputy Director (Hudson Valley)
Phone:
518-388-0431, Main Line
Capital District
845-473-5050, Main Line
Poughkeepsie
845-947-6100, Main Line
Thiells
County(ies) Served:
Albany, Columbia, Dutchess, Fulton, Greene, Montgomery, Orange, Putnam, Rensselaer, Rockland, Saratoga, Schenectady, Schoharie, Sullivan, Ulster, Warren, Washington, Westchester
Region 4: Metro New York, Brooklyn, Staten Island & Bernard Fineson
Contacts:
Donna Limiti, Director
Elizabeth Cambra, Deputy Director (Bernard Fineson/Metro-Manhattan)
Sheila Green-Gholson, Deputy Director (Brooklyn/SI/Metro-Bronx)
Phone:
718-217-5890, Main Line
Queens
718-642-6000, Main Line
Brooklyn
646-766-3222, Main Line
Manhattan
718-430-0885, Main Line
Bronx
718-983-5233, Main Line
Staten Island
County(ies) Served:
Bronx, Kings, New York, Queens, Richmond
Region 5: Long Island
Contacts:
Jacquelyn Best, Director
Margaret Stadnicky, Deputy Director
Phone:
631-434-6100, Main Line
County(ies) Served:
Nassau, Suffolk
Categories
AdvocacyAt-Home ServicesCommunity CareCommunity Living ProgramsDay Treatment ProgramsDisability RightsFinancial SupportsGeneral Support for FamiliesHousing SupportsIndependent LivingInformation and ReferralLong-Term Care (LTC)Out-of-Home/Residential CareResidential Care/PlacementsRespiteSelf-Directed CareSupport GroupsTransition PlanningTransitions to AdulthoodRelated Terms
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Hotlines
In an Emergency, Call 911
Looking for help in
non-emergency situations?
Call 211 or
Call 311 in New York City
NY Connects
1-800-342-9871
Suicide Crisis Hotline
1-800-273-TALK (8255) Toll Free
1-800-799-4889 TTY
Child Abuse & Maltreatment Hotline
1-800-342-3720, Toll Free
1-800-638-5163, TTD/TTY
1-800-342-3720, NY Relay
Vulnerable Persons Central Register (VPCR) Hotline
1-855-373-2122 Toll Free
1-855-373-2123 TTD/TTY
Family/Youth Support and Peer Advocacy
Information and support for individuals and families with behavioral, emotional, physical and/or mental health challenges.
- Families Together in New York State (FTNYS) Regional Parent Advisors
- Independent Living Programs
- Parent to Parent of NYS Regional Offices
- Youth in Progress Regional Associates
- YouthPOWER! Regional Teams
- Disability Provider Directory
- Family Support Regional Directories of Mental Health Services
- Interagency Case Resolution Unit
- Mental Health Program Directory
- Person Centered Planning Toolkit
- Reba McEntire PSA on Accessing OPWDD Services
Financial Assistance
Help given to a person or organization in the form of money, loans, reduced taxes, etc.
- myBenefits!
- ABLE Accounts: 10 Things You Should Know
- NYS Local Departments of Social Services
- Temporary and Emergency Assistance Programs and Services
- Disability Provider Directory
- Personal Allowance Manual
- Saving Money While on SSI (ABLE Act)
- Supplemental Security Income (SSI) Benefit and Personal Allowance Amounts
- Transition Brochure - Housing and Employment Supports
- What to Know When Assisting a Consumer with Mental Illness
Legal/Civil Rights/Protective Services
Information regarding the discrimination against people with physical/mental disabilities, as well as information on protective services.
Training and Technical Assistance
Planning, development, delivery, and evaluation of activities designed to achieve specific learning objectives and help resolve problems.
- National Disability Navigator Resource Collaborative (NDNRC)
- Adult Career and Continuing Education Services - Vocational Rehabilitation (ACCES-VR) District Offices
- Disability Provider Directory
- PROMOTE Training Program
- Transition Brochure - Housing and Employment Supports
- What to Know When Assisting a Consumer with Mental Illness
