Developmental Disabilities Regional Offices (DDROs) are the starting point to apply for services. With an eye to enhanced oversight and quality improvement, the Office for People With Developmental Disabilities (OPWDD) has established regions (“catchment areas”) that allow for better coordination of services with the State Office of Mental Health, State Department of Health and other agencies with whom we often partner in providing services.
In order to assist individuals and families to make informed choices about the supports and services best suited to their needs, DDROs work with local voluntary provider agencies to improve access to and coordinate services within a region (“catchment area”).
DDROs are responsible for the following activities:
Eligibility for services is determined by the Developmental Disabilities Regional Offices (DDROs). Please contact the Eligibility Coordinator of the Regional Office representing the county in which the individual/family lives.
Lastly, DDROs act in a supporting role to DD State Operations Offices with regard to eligibility for others areas of statewide services including but not limited to: level of care determinations; clinical delivery and waiver service delivery; Article 16 clinics; quality improvement processes; review of audit reports for trend analysis; emergency preparedness; safety, security and maintenance; and implementation of OPWDD initiatives.
View DDROs using our MSNavigator Mapping Tool.
Niagara, Orleans, Monroe, Wayne, Erie, Genesee, Ontario, Seneca, Wyoming, Livingston, Yates, Chautauqua, Cattaraugus, Allegany, Steuben, Schuyler, Chemung
Kirk Maurer, Director
Fran Dubester, Deputy Director (Finger Lakes)
Kevin Penberthy, Deputy Director (WNY)
585-241-5700, Main Line
800-487-6310, Main Line
Allegany, Cattaraugus, Chautauqua, Chemung, Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates
Mary Hall, Acting Director
Ann Marie Peterson, Deputy Director (Broome)
Mary Hall, Deputy Director (CNY)
Mary Chartier, Deputy Director (Sunmount)
315-473-6978, Main Line
Broome, Cayuga, Chenango, Clinton, Cortland, Delaware, Essex, Franklin, Hamilton, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego, St. Lawrence, Tioga, Tompkins
Joan Volpe, Director
Jeanine Sisco, Deputy Director (Taconic)
Keith McCauley, Deputy Director (Capital District)
Mary Newhard, Deputy Director (Hudson Valley)
518-388-0431, Main Line
845-473-5050, Main Line
845-947-6100, Main Line
Albany, Columbia, Dutchess, Fulton, Greene, Montgomery, Orange, Putnam, Rensselaer, Rockland, Saratoga, Schenectady, Schoharie, Sullivan, Ulster, Warren, Washington, Westchester
Donna Limiti, Director
Elizabeth Cambra, Deputy Director (Bernard Fineson/Metro-Manhattan)
Sheila Green-Gholson, Deputy Director (Brooklyn/SI/Metro-Bronx)
718-217-5890, Main Line
718-642-6000, Main Line
646-766-3222, Main Line
718-430-0885, Main Line
718-983-5233, Main Line
Bronx, Kings, New York, Queens, Richmond
Jacquelyn Best, Director
Margaret Stadnicky, Deputy Director
631-434-6100, Main Line
In an Emergency, Call 911
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Call 311 in New York City
Suicide Crisis Hotline
1-800-273-TALK (8255) Toll Free
Child Abuse & Maltreatment Hotline
1-800-342-3720, Toll Free
1-800-342-3720, NY Relay
Vulnerable Persons Central Register (VPCR) Hotline
1-855-373-2122 Toll Free
Information and support for individuals and families with behavioral, emotional, physical and/or mental health challenges.
Help given to a person or organization in the form of money, loans, reduced taxes, etc.
Information regarding the discrimination against people with physical/mental disabilities, as well as information on protective services.
Planning, development, delivery, and evaluation of activities designed to achieve specific learning objectives and help resolve problems.