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Resource Information

Vulnerable Persons Central Register (VPCR) Hotline

Resource Author/Owner/Service Provider

NYS Justice Center for the Protection of People with Special Needs


Reports of suspected abuse and neglect of a child receiving care in certain facilities and programs that are operated, licensed or certified by the NYS Office of Mental Health, Office for People With Developmental Disabilities, Office of Alcoholism and Substance Abuse Services, Office of Children and Family Services, State Education Department and summer camps for children with disabilities licensed by the Department of Health should be made -- at any time of the day or night and on any day of the week—by telephone to the Vulnerable Persons Central Register Hotline. 

The trained call center representative who answers your call will ask you for as much information as you can provide about the suspected abuse, neglect or maltreatment and the location where it occurred. Below are examples of some of the questions you might be asked when you call.  

  • What is the victim’s name?
  • What happened to the victim?
  • Who caused the harm?
  • Where did the incident occur?



  • 800-624-4143, Toll Free


Abuse/NeglectDisability RightsDomestic ViolenceLegal Rights/Protective ServicesLong-Term Care (LTC)Mandated ReportingSafety for Persons with Disabilities

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NY Connects

Suicide Crisis Hotline
1-800-273-TALK (8255) Toll Free
1-800-799-4889 TTY

Child Abuse & Maltreatment Hotline
1-800-342-3720, Toll Free
1-800-638-5163, TTD/TTY
1-800-342-3720, NY Relay

Vulnerable Persons Central Register (VPCR) Hotline
800-624-4143 Toll Free

Family/Youth Support and Peer Advocacy

Information and support for individuals and families with behavioral, emotional, physical and/or mental health challenges.

Financial Assistance

Help given to a person or organization in the form of money, loans, reduced taxes, etc.

Legal/Civil Rights/Protective Services

Information regarding the discrimination against people with physical/mental disabilities, as well as information on protective services.

Training and Technical Assistance

Planning, development, delivery, and evaluation of activities designed to achieve specific learning objectives and help resolve problems.

Developed by the Council on Children and Families and Funded by the Developmental Disabilities Planning Council