ACR Health Hotline

Provides various support groups for Lesbian, Gay, Bisexual, and Questioning youth ages 13-25 and Transyouth ages 5-25 as well as Family Support will a Credentialed Family Peer Advocate for Families of Transyouth.

Alcohol Rehab Guide

The Alcohol Rehab Guide is an online resource created to help people struggling with an alcohol addiction find treatment when they need it most. The team at ARG is made up of recovering addicts and industry professionals who are dedicated to helping everyone find hope in recovery.

ARG provides life-saving information and guidance to help people suffering from alcoholism find and stay in recovery.

Become a Family Peer Advocate (FPA)

Family Peer Advocates are valuable professionals within the child serving system. They are uniquely qualified to work with families based on their first-hand experience as the parent/caregiver of a young person with a social, emotional, behavioral, health, or developmental disability. This experience, combined with additional Parent Empowerment (PEP) training, allows them to provide peer support to parents of children with similar challenges.

Higher Education Services Corporation (HESC) Questions

This information line provides answers to general TAP questions, assistance in applying for TAP, TAP changes, status inquires, application problems, user account issues and FAFSA filing.

Individual and Family Support - Justice Center

The Individual and Family Support Unit of the Justice Center for the Protection of People with Special Needs provides assistance to victims of incidents of abuse or neglect occurring in certain state-operated, licensed, or certified service provider agencies.  Assistance is also provided to victims’ families, personal representatives, and guardians. This assistance includes:

• guidance and information about the reporting and investigative process
• support during criminal cases and proceedings
• victim interview accompaniment
• case status updates

All services are offered free.

Jill Chaifetz Education Helpline

Advocates for Children of New York (AFC)’s Jill Chaifetz Education Helpline is your resource for information and guidance on all education-related matters in New York City.
 
Parents can spend an enormous amount of time researching different programs or simply trying to understand their child’s education-related rights. If your child is struggling in school or experiencing school discrimination of any kind, our education specialists will assess your problem and provide you with free assistance, ranging from information you can use to advocate successfully on your own to assigning an education specialist or attorney to work with you directly.

Medicaid Health Homes

A "Health Home" is not a physical place; it is a group of health care and service providers working together to make sure you get the care and services you need to stay healthy. Once you are enrolled in a Health Home, you will have a care manager that works with you to develop a care plan. A care plan maps out the services you need, to put you on the road to better health. Some of the services may include:

• Connecting to health care providers,
• Connecting to mental health and substance abuse providers,
• Connecting to needed medications,
• Help with housing,
• Social services (such as food, benefits, and transportation) or,
• Other community programs that can support and assist you.

National Eating Disorders Helpline

In addition to the resources available the National Eating Disorders (NEDA) website, NEDA’s Information and Referral Helpline volunteers are available to help you in assessing options for yourself or a loved one who may be struggling with an eating disorder. Helpline volunteers have extensive training to prepare them to be able to help you find information, treatment and support options.

National Suicide Prevention Lifeline

The National Suicide Prevention Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week. They are committed to improving crisis services and advancing suicide prevention by empowering individuals, advancing professional best practices, and building awareness.

NY Connects

NY Connects provides information and assistance related to long-term services and supports in New York State for people of all ages or with any type of disability. NY Connects uses a searchable directory for programs, providers, and services in your area.

NY Connects staff can help link you to long-term services and supports, such as home care, transportation and meals. The goal is to help individuals live as independently as possible while meeting their medical, social and functional needs that arise from aging or disability. This program helps individuals, families, caregivers, and professionals.

Contact your local office to:

• Get information by phone, online, or in person.
• Connect to long-term services and supports regardless of diagnosis, age or how you will pay for services.
• Receive guidance and coordination as you go through assessment and eligibility processes.
• Help with completing applications and enrollment in public assistance benefits, such as Medicaid.
• Or for any additional information.