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Medical Management

Medical case management is a collaborative process that facilitates recommended treatment plans to assure the appropriate medical care is provided to disabled, ill or injured individuals. It is a role frequently overseen by patient advocates.

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1

Become a Family Peer Advocate (FPA)

Family Peer Advocates are valuable professionals within the child serving system. They are uniquely qualified to work with families based on their first-hand experience as the parent/caregiver of a young person with a social, emotional, behavioral, health, or developmental disability. This experience, combined with additional Parent Empowerment (PEP) training, allows them to provide peer support to parents of children with similar challenges.

2

Become a Youth Peer Advocate (YPA)

Are you a young person who is between the ages of 18 and 30 years old with first-hand experience with mental health, special education, or foster care services? Are you curious about ways you could help a younger person who is facing some of the same challenges you faced?

If so, consider becoming a Youth Peer Advocate (YPA). Learn more about how you can use your own experience with recovery to make a positive impact in another young person’s life.

3

Children's Home and Community Based Services (CHCBS)

Children's Home and Community Based Services are for children and youth (under age 21) who:

  1. Are enrolled or eligible to enroll in Medicaid - Some children/youth may be eligible for Medicaid if they are eligible for Children’s HCBS. If a child/youth does not have Medicaid and you think they may be eligible for HCBS, call C-YES at 1-833-333-2937
  2. Need extra care at home or in the community to avoid the need for long-term inpatient care
  3. Are in a higher level of care and would be able to stay at home with extra support

The NYS Office of Mental Health created multiple HSBC brochures and Q&A.

4

Medicaid Health Homes

A "Health Home" is not a physical place; it is a group of health care and service providers working together to make sure you get the care and services you need to stay healthy. Once you are enrolled in a Health Home, you will have a care manager that works with you to develop a care plan. A care plan maps out the services you need, to put you on the road to better health. Some of the services may include:

  • Connecting to health care providers,
  • Connecting to mental health and substance abuse providers,
  • Connecting to needed medications,
  • Help with housing,
  • Social services (such as food, benefits, and transportation) or,
  • Other community programs that can support and assist you.

5

National Disability Navigator Resource Collaborative (NDNRC)

This project develops disability-content materials, including a technical assistance guide; a dedicated website with URL that will include all materials as well as state-specific information, resources, and experiences; provides on-going TA to navigators via typical TA methods (e.g. webinars, topic-specific fact sheets, short issue briefs, newsletters, list serves); and discusses the feasibility of providing “hands-on” technical assistance to navigators and/or their host organizations.

6

NY Connects

NY Connects provides information and assistance related to long-term services and supports in New York State for people of all ages or with any type of disability. NY Connects uses a searchable directory for programs, providers, and services in your area.

NY Connects staff can help link you to long-term services and supports, such as home care, transportation and meals. The goal is to help individuals live as independently as possible while meeting their medical, social and functional needs that arise from aging or disability. This program helps individuals, families, caregivers, and professionals.

Contact your local office to:

  • Get information by phone, online, or in person.
  • Connect to long-term services and supports regardless of diagnosis, age or how you will pay for services.
  • Receive guidance and coordination as you go through assessment and eligibility processes.
  • Help with completing applications and enrollment in public assistance benefits, such as Medicaid.
  • Or for any additional information.

7

NYS Systems of Care

The Systems of Care (SOC) Framework is a coordinated network of services and supports that are organized to meet the physical, mental, social, emotional, education, and developmental needs of children and their families.

Building Systems of Care, by its own designation as “systems” and not “system,” requires cross-system partnerships with the common goal of developing a broad array and continuum of services and supports that are infused with the values of:

  • Family Driven & Youth Guided
  • Community-Based
  • Cultural & Linguistic Competence

Systems of Care refer to the collaborative, coordinated infrastructure within a community to meet the needs of children and families so they can achieve their own definition of success and equitable outcomes.

Systems of Care are implemented at both the systems level (policy, financing, management) and the service/support delivery level.

8

Schenectady County B-HOME Interactive Resource Locator

The B-HOME interactive resource tools have been created to help Schenectady area residents find resources located in and around the Capital District. The resources are organized and maintained by the Schenectady County Center for Juvenile Justice. The purpose is to give Schenectady area residents one location where they can locate main different services and agencies within Schenectady County and nearby areas. There are four options to explore:

  • Online Resources - Online resources and hotlines are used for resources that do not have a physical location such as yearly community-wide events, online communities, and hotlines.
  • Interactive Resource Map - The map utilizes technology to provide information about resources based on location. Categories of resource information on the map include Physical and Mental Health; Victim Services; Education, Child Care, and Youth Services; Housing, Food, and Clothing; Community Resources; Disability and Senior Services; Employment; Government; Legal and Financial Assistance; and Veterans.
  • Events - Featured upcoming events in Schenectady County and around the Capital Region are displayed on the event calendar. To add events to the calendar, contact the Youth and Family Engagement Coordinator

9

What to Know When Assisting a Consumer for a Traumatic Brain Injury (TBI)

This fact sheet is intended to help Navigators identify what issues are unique to consumers with Traumatic Brain Injuries (TBI). This fact sheet discusses the type of health care providers often needed; prescription needs; therapy types and other supports.

10

What to Know When Assisting a Consumer who has or is at Risk for Blood Clots

This fact sheet is intended to help Navigators identify what issues are unique to consumers who have experienced blood clots (also known as deep vein thrombosis and pulmonary embolism) so that they can assist them as they make decisions related to their healthcare coverage. This fact sheet describes the blood clotting conditions and treatments. 

Developed by the Council on Children and Families and Funded by the Developmental Disabilities Planning Council