The provision of immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium.
This fact sheet provides a series of questions and answers, issued by the Department of Education’s Office for Civil Rights (OCR) to inform school districts how the use of restraint and seclusion may result in discrimination against students with disabilities in violation of federal laws that prohibit disability discrimination, including Section 504 of the Rehabilitation Act of 1973 (Section 504).
Provides an array of mental health services to children, adolescents and adults. Services include individual/family therapy, crisis intervention, psychiatric evaluations, pharmacotherapy and outreach and linkage to community resources. Services are designed to address mental health symptoms and improve daily functioning for the person in care. All counseling services are provided by licensed professionals including social workers, mental health counselors, marriage and family therapists, and creative arts therapists.
The Individual and Family Support Unit (IFSU) of the Justice Center for the Protection of People with Special Needs is a resource for victims of abuse or neglect, their families, personal representatives and guardians. IFSU advocates provide assistance in a variety of areas, including:
All services are offered free.
The Hard to Place/Hard to Serve Unit works to assist caregivers and individuals in receiving the most appropriate community-based or residential services; minimize delays in arranging services or placements; and resolves barriers that impede timely service delivery or placement.
The Hard to Place/Hard to Serve Unit becomes involved ONLY after all program options and dispute resolution procedures have been exhausted at the local and regional levels, or if a caregiver feels their child's needs are not being met by existing systems.
How to Make a Referral
The agent making a referral on behalf of a child must provide the Council with the following:
A referral containing all of the information mentioned above may be submitted to:
Regina Canuso, Coordinator, Hard-to-Place/Hard-to-Serve Unit
Kathleen Rivers, Assistant Coordinator, Hard-to-Place/Hard-to-Serve Unit
Interagency Coordination and Case Resolution Bureau
NYS Council on Children and Families
52 Washington Street
West Building, Suite 99
Rensselaer, NY 12144
KnowBullying provides information and guidance to parents, teacher, and caregivers on ways to prevent bullying and build resilience in children. App features:
The Mental Health Program Directory is a searchable list of programs that are licensed by the NYS Office of Mental Health (OMH) and programs that are funded by OMH that do not need a license to operate. Users can:
Types of searchable programs and services included in the directory: psychiatric emergency programs; crisis intervention services; inpatient and outpatient treatment options; supports, including respite services; and vocational services.
The National Human Trafficking Hotline is a national, anti-trafficking hotline and resource center serving victims and survivors of human trafficking and the anti-trafficking community in the United States. The toll-free hotline is answered live 24 hours a day, 7 days a week, 365 days a year. Callers can speak with the Hotline in English or Spanish, or in more than 200 additional languages using a 24-hour tele-interpreting service. When you call the Hotline at 1-888-373-7888, you can expect a specially trained and experienced Anti-Trafficking Hotline Advocate who will speak with you about your needs, your options, and the resources we have available to help. The National Hotline is operated by Polaris.
Hearing and speech-impaired individuals can contact the Hotline by dialing 711, the free national access number that connects to Telecommunications Relay Services (TRS).
The National Suicide Prevention Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week. They are committed to improving crisis services and advancing suicide prevention by empowering individuals, advancing professional best practices, and building awareness.
The New York Partnership for Child Sexual Abuse Prevention (NYPCSAP) is a public/private collaborative whose mission is to prevent child sexual abuse by engaging adults and communities in New York State in effective prevention efforts that address the root causes of abuse. NYPCSAP believes that children deserve a life free from sexual abuse and violence.
The Partnership has adopted the Enough Abuse Campaign, an evidence-based comprehensive public education and citizen mobilization effort to prevent child sexual abuse.
This website includes a calendar of trainings and workshops that are available in New York State.
The NYS Department of Health, Nursing Homes and Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID) Surveillance is responsible for investigating complaints and incidents for nursing homes in New York State, which are related to State and/or Federal regulatory violation. A complaint against a nursing home should be submitted in writing by the complainant.
The Nursing Home Complaint Form is available online to submit your complaint against a nursing home.
If you are unable to submit your complaint by using the Nursing Home Complaint Form, then you may contact the Nursing Home Complaint hotline (1-888-201-4563) which can be called 24 hours per day, seven days per week. The hotline is manned by Nursing Homes and ICF/IID Surveillance staff from 8:30 a.m. to 4:45 p.m. Monday through Friday. A voicemail message may be left during non-business hours.