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Home and Community Based Services (HCBS) Barriers Survey

The purpose of this survey is to identify barriers to accessing Children’s HCBS. Care managers should use this survey to report issues to the State – this survey does NOT need to be completed for all Children’s HCBS referrals, only when referrals are not successful. Reporting these access issues will help the State identify systemic issues and where additional supports may be needed.

Care managers should complete the survey in real time, one for each provider that has a waitlist and/or other access issue. Care managers may indicate if there are access issues with more than one service and/or for more than one referral but should complete a separate survey for each provider incident.


Medicaid Health Homes

A "Health Home" is not a physical place; it is a group of health care and service providers working together to make sure you get the care and services you need to stay healthy. Once you are enrolled in a Health Home, you will have a care manager that works with you to develop a care plan. A care plan maps out the services you need, to put you on the road to better health. Some of the services may include:

  • Connecting to health care providers,
  • Connecting to mental health and substance abuse providers,
  • Connecting to needed medications,
  • Help with housing,
  • Social services (such as food, benefits, and transportation) or,
  • Other community programs that can support and assist you.

Developed by the Council on Children and Families and Funded by the Developmental Disabilities Planning Council