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Keyword: case management

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Family Support Regional Directories of Mental Health Services

The Families Together of NYS (FTNYS) Parent Advisors have created directories of the services available in each region of New York State. These directories provide comprehensive information on mental health services for children and families for each region of New York State.

Use our mapping tool to find your regional FTNYS Parent Advisor. Regional Parent Advisors build relationships with all of the family support services within their region. They serve as liaisons, facilitating communication between the NYS Office of Mental Health and families in the community.

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Single Point of Access (SPOA)

Single Point of Access (SPOA) is part of the NYS Office of Mental Health's (OMH) 2000-2001 initiatives designed to expand the county's existing community based mental health system and help make it a more cohesive and better coordinated system. The goal is to create a system that promotes recovery-oriented services, which are widely available, flexible, personally tailored and responsive to individual needs. Individual's preferences will be integrated into the process. All referrals and transitions between programs and services will be entered into a database, in order to monitor who receives services, who does not, alternative recommendations, and the actual mental health residential and case management needs. There will be periodic reassessment and monitoring of an individual's need for a particular level of care/service.

SPOA Coordinators connect people with serious mental illness to mental health services.

Developed by the Council on Children and Families and Funded by the Developmental Disabilities Planning Council