The ADA requires the Department of Justice to provide technical assistance to businesses, State and local governments, and individuals with rights or responsibilities under the law. The Department provides education and technical assistance through a variety of means to encourage voluntary compliance. Activities include providing direct technical assistance and guidance to the public through this ADA Website and the ADA Information Line, developing and disseminating technical assistance materials to the public, and undertaking outreach initiatives.
The Department of Justice operates a toll-free ADA Information Line to provide information and materials to the public about the requirements of the ADA. ADA Specialists, who assist callers in understanding how the ADA applies to their situation, are available on Monday, Tuesday, Wednesday, and Friday from 9:30 a.m. until 5:30 p.m. (Eastern Time) and on Thursday from 12:30 p.m. until 5:30 p.m. (Eastern Time). Calls are confidential. To get answers to technical questions, obtain general ADA information, order free ADA materials, or ask about filing a complaint, please call: 800-514-0301 (voice); 800-514-0383 (TTY)
Copies of the Department's ADA regulations, technical assistance publications, and some videos can be obtained on this website, by calling the ADA Information Line, or writing to the address listed below. Publications are available in standard print and alternate format. Some publications are available in foreign languages.
U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, N.W.
Disability Rights Section - NYAV
Washington, D.C. 20530
This fact sheet provides a series of questions and answers, issued by the Department of Education’s Office for Civil Rights (OCR) to inform school districts how the use of restraint and seclusion may result in discrimination against students with disabilities in violation of federal laws that prohibit disability discrimination, including Section 504 of the Rehabilitation Act of 1973 (Section 504).
Advocates for Children of New York (AFC)’s Jill Chaifetz Education Helpline is your resource for information and guidance on all education-related matters in New York City.
Parents can spend an enormous amount of time researching different programs or simply trying to understand their child’s education-related rights. If your child is struggling in school or experiencing school discrimination of any kind, our education specialists will assess your problem and provide you with free assistance, ranging from information you can use to advocate successfully on your own to assigning an education specialist or attorney to work with you directly.
Governor Andrew Cuomo has launched a toll-free hotline for New Yorkers report incidents of bias and discrimination.
The hotline will help the state’s efforts to protect New Yorkers and allow those who are victims of prejudice file a complaint with the Division of Human Rights.
Following the rise of the recent reports of discrimination, bias-motivated threats, harassment and violence, Governor Cuomo also announced investigations into alleged hate crimes across New York.
The Parent Educator Resource Guide reminds all educational institutions receiving federal financial assistance from the Department of Education that they must vigilantly work to ensure compliance with Section 504 and other Federal laws that protect students with disabilities. This resource guide was also developed to help parents of students with disabilities understand the obligations imposed under Section 504. In particular, the resource guide summarizes key requirements of Section 504, and aims to increase understanding of these requirements for both parents and members of the school community alike.
The U.S. Department of Education's Office for Civil Rights (OCR) customer service team will help with questions and provide information, including technical assistance on civil rights compliance.