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Arc Fact Sheets

The Arc has compiled a series of brief, two-page fact sheets for family members, advocates, professionals, media, researchers, policymakers and others that provide an overview of a specific topic related to intellectual disability. A wide variety of topics are covered, from the causes of intellectual disability to various types of syndromes to criminal justice/victimization issues.

2 is the federal government’s one-stop resource for identity theft victims. The site provides streamlined checklists and sample letters to guide you through the recovery process. can help you report and recover from identity theft.


Individual and Family Support Unit - Justice Center

The Individual and Family Support Unit (IFSU) of the Justice Center for the Protection of People with Special Needs is a resource for victims of abuse or neglect, their families, personal representatives and guardians. IFSU advocates provide assistance in a variety of areas, including:

  • guidance and information about the reporting and investigative process
  • support during criminal cases and proceedings
  • victim interview accompaniment
  • case status updates   

All services are offered free.


National Human Trafficking Hotline

The National Human Trafficking Hotline is a national, anti-trafficking hotline and resource center serving victims and survivors of human trafficking and the anti-trafficking community in the United States.  The toll-free hotline is answered live 24 hours a day, 7 days a week, 365 days a year. Callers can speak with the Hotline in English or Spanish, or in more than 200 additional languages using a 24-hour tele-interpreting service. When you call the Hotline at 1-888-373-7888, you can expect a specially trained and experienced Anti-Trafficking Hotline Advocate who will speak with you about your needs, your options, and the resources we have available to help. The National Hotline is operated by Polaris.

You can also email the Hotline at or report a tip using our online tip reporting form.

Hearing and speech-impaired individuals can contact the Hotline by dialing 711, the free national access number that connects to Telecommunications Relay Services (TRS).


NYS Bias and Discrimination Hotline

Governor Andrew Cuomo has launched a toll-free hotline for New Yorkers report incidents of bias and discrimination.  

The hotline will help the state’s efforts to protect New Yorkers and allow those who are victims of prejudice file a complaint with the Division of Human Rights.

Following the rise of the recent reports of discrimination, bias-motivated threats, harassment and violence, Governor Cuomo also announced investigations into alleged hate crimes across New York.



NYS Office of Victim Services Hotline

The Office of Victim Services (OVS) provides the following victim services:

  • Compensation
  • Direct Services to Victims
  • Medical Provider Forensic Rape Examination (FRE) Direct Reimbursement Program
  • Advocate for Innocent Victims Rights and Benefits
  • Education and Outreach


Reporting and Investigations Process Explained - Justice Center

The Justice Center’s goal is to prevent mistreatment of people with special needs and ensure that all allegations of abuse or neglect are fully investigated. The Justice Center investigates, reviews and makes findings in allegations of abuse and neglect by staff—including employees, volunteers, interns, consultants, or contractors— against individuals who receive services. The Justice Center does not interrogate, arrest, or prosecute individuals who receive services.

This document explains the reporting and investigation process and how to obtain additional information if you, or your family member, is involved in a Justice Center investigation as a victim or a witness.


Schenectady County B-HOME Interactive Resource Locator

The B-HOME interactive resource tools have been created to help Schenectady area residents find resources located in and around the Capital District. The resources are organized and maintained by the Schenectady County Center for Juvenile Justice. The purpose is to give Schenectady area residents one location where they can locate main different services and agencies within Schenectady County and nearby areas. There are four options to explore:

  • Online Resources - Online resources and hotlines are used for resources that do not have a physical location such as yearly community-wide events, online communities, and hotlines.
  • Interactive Resource Map - The map utilizes technology to provide information about resources based on location. Categories of resource information on the map include Physical and Mental Health; Victim Services; Education, Child Care, and Youth Services; Housing, Food, and Clothing; Community Resources; Disability and Senior Services; Employment; Government; Legal and Financial Assistance; and Veterans.
  • Events - Featured upcoming events in Schenectady County and around the Capital Region are displayed on the event calendar. To add events to the calendar, contact the Youth and Family Engagement Coordinator


Vulnerable Persons Central Register (VPCR) Hotline

Reports of suspected abuse and neglect of a child receiving care in certain facilities and programs that are operated, licensed or certified by the NYS Office of Mental Health, Office for People With Developmental Disabilities, Office of Alcoholism and Substance Abuse Services, Office of Children and Family Services, State Education Department and summer camps for children with disabilities licensed by the Department of Health should be made -- at any time of the day or night and on any day of the week—by telephone to the Vulnerable Persons Central Register Hotline. 

The trained call center representative who answers your call will ask you for as much information as you can provide about the suspected abuse, neglect or maltreatment and the location where it occurred. Below are examples of some of the questions you might be asked when you call.  

  • What is the victim’s name?
  • What happened to the victim?
  • Who caused the harm?
  • Where did the incident occur?

Developed by the Council on Children and Families and Funded by the Developmental Disabilities Planning Council