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Out-of-Home/Residential Care

Out-of-Home/Residential Care provides a therapeutic living environment in community-based facilities for individuals who have emotional and/or behavioral problems and require a structured, supervised treatment program which may include individual, group, family and other treatment modalities as appropriate, but who do not require inpatient psychiatric hospitalization.

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Out-of-Home/Residential Care

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1

Community, Work and Independence, Inc.

Community, Work & Independence, Inc (CWI), headquartered in Glens Falls, NY, offers a diverse array of services for individuals with disabilities in Warren, Washington, Saratoga and Essex Counties.  Services include:  Residential, Day Habilitation, Community Supports, Pre-vcational and Employment Services, Clinical Services and Consumer Directed Personal Assistance Program. Funding sources include OPWDD, OMH, ACCES-VR and DOH.

2

Developmental Disabilities Regional Offices (DDROs)

Developmental Disabilities Regional Offices (DDROs) are the starting point to apply for services. With an eye to enhanced oversight and quality improvement, the Office for People With Developmental Disabilities (OPWDD) has established regions (“catchment areas”) that allow for better coordination of services with the State Office of Mental Health, State Department of Health and other agencies with whom we often partner in providing services.

In order to assist individuals and families to make informed choices about the supports and services best suited to their needs, DDROs work with local voluntary provider agencies to improve access to and coordinate services within a region (“catchment area”).

DDROs are responsible for the following activities:

  • eligibility;
  • intake;
  • waiver enrollment (a Federal-State partnership which makes certain types of services available within the home or community so as to avoid placement in an institution);
  • local management of Individual and Community Supports (ICS);
  • management of resources for crisis intervention;
  • advocacy;
  • shared management of OPWDD statewide applications;
  • service recruitment and development for the Family Care  program; and
  • programs, services and supports for aging individuals with developmental disabilities.

Eligibility for services is determined by the Developmental Disabilities Regional Offices (DDROs).  Please contact the Eligibility Coordinator of the Regional Office representing the county in which the individual/family lives.

Lastly, DDROs act in a supporting role to DD State Operations Offices with regard to eligibility for others areas of statewide services including but not limited to: level of care determinations; clinical delivery and waiver service delivery; Article 16 clinics; quality improvement processes; review of audit reports for trend analysis; emergency preparedness; safety, security and maintenance; and implementation of OPWDD initiatives.

View DDROs using our MSNavigator Mapping Tool.

3

Disability Provider Directory

The NYS Office For People With Developmental Disabilities and its associated voluntary agencies offer many services to individuals and their families. This interactive directory lists services by service type and location.

4

Everything You Need to Know About OPWDD Eligibility

This series of videos gives an introduction to the OPWDD eligibility process, and process for obtaining services. 

  • What is OPWDD, where to start and what is eligibility? Basic introduction to accessing services for people with intellectual and developmental disabilities in New York. Introduces Office for People with Developmental Disabilities (OPWDD) and the concept of eligibility for OPWDD funded services.
  • What is needed to apply for OPWDD eligibility? Discusses evaluations required for applying for eligibility and steps required for submitting paperwork to the Office for People with Developmental Disabilities (OPWDD).

  • Eligibility attained, what now? Once a person has established eligibility, what are the next steps? How do you access services? What services are there?

5

Family Support Regional Directories of Mental Health Services

The Families Together of NYS (FTNYS) Parent Advisors have created directories of the services available in each region of New York State. These directories provide comprehensive information on mental health services for children and families for each region of New York State.

View our Families Together in NYS Parent Advisor map to contact a parent advisor in your region. Regional Parent Advisors build relationships with all of the family support services within their region. They serve as liaisons, facilitating communication between the NYS Office of Mental Health and families in the community.

6

Interagency Coordination and Case Resolution Bureau

The Hard to Place/Hard to Serve Unit works to assist caregivers and individuals in receiving the most appropriate community-based or residential services; minimize delays in arranging services or placements; and resolves barriers that impede timely service delivery or placement. 

The Hard to Place/Hard to Serve Unit becomes involved ONLY after all program options and dispute resolution procedures have been exhausted at the local and regional levels, or if a caregiver feels their child's needs are not being met by existing systems. 

How to Make a Referral

The agent making a referral on behalf of a child must provide the Council with the following:

  • a completed Hard to Place Unit Intake Form and a signed Release of Information Form;
  • a description of the barriers encountered in attempting to provide appropriate services or placement;
  • a record of the efforts that have been made by the referral source or others to secure services and/or placements for the child; and
  • background information on the child's special needs.

A referral containing all of the information mentioned above may be submitted to:

Regina Canuso, Coordinator, Hard-to-Place/Hard-to-Serve Unit 

Kathleen Rivers, Assistant Coordinator, Hard-to-Place/Hard-to-Serve Unit

Interagency Coordination and Case Resolution Bureau
NYS Council on Children and Families
52 Washington Street
West Building, Suite 99
Rensselaer, NY 12144

Telephone: 518-473-3652
Fax: 518-473-2570
e-mail: regina.canuso@ccf.ny.gov; kathleen.rivers@ccf.ny.gov

7

Mental Health Program Directory

The Mental Health Program Directory is a searchable list of programs that are licensed by the NYS Office of Mental Health (OMH) and programs that are funded by OMH that do not need a license to operate. Users can:

  • Search for mental health programs by county, program category or subcategory.
  • View program details such as program name, address and phone number.
  • Click on any county on the map to view all of the programs in that county
  • View program definitions

Types of searchable programs and services included in the directory: psychiatric emergency programs; crisis intervention services; inpatient and outpatient treatment options; supports, including respite services; and vocational services. 

8

NYS Success - Systems of Care

The Systems of Care (SOC) Framework is a coordinated network of services and supports that are organized to meet the physical, mental, social, emotional, education, and developmental needs of children and their families.

This site contains information on:

  • Cultural Competence
  • Juvenile Justice
  • LGBTQ
  • Systems of Care
  • Trauma
  • Youth and Family
  • Schools
  • Evaluation

It also provides access to many training opportunities, as well as current news and events.

9

Person Centered Planning Toolkit

Person-Centered Planning Toolkit - The Medicaid Reference Desk

This guide is to help you think about your life, your plans, your needs, and your happiness. It will ask you questions to start thinking about different areas, and will help you identify places to go for support and next steps you can take to make your life the way you want

 

10

Personal Allowance Manual

This publication provides guidance on:

  • What personal allowance is
  • How personal allowance should be spent
  • How to comply with personal allowance rules
  • How to calculate the amount of personal allowance

Developed by the Council on Children and Families and Funded by the Developmental Disabilities Planning Council