Results
Out-of-Home/Residential Care provides a therapeutic living environment in community-based facilities for individuals who have emotional and/or behavioral problems and require a structured, supervised treatment program which may include individual, group, family and other treatment modalities as appropriate, but who do not require inpatient psychiatric hospitalization.
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Community, Work & Independence, Inc (CWI), headquartered in Glens Falls, NY, offers a diverse array of services for individuals with disabilities in Warren, Washington, Saratoga and Essex Counties. Services include: Residential, Day Habilitation, Community Supports, Pre-vcational and Employment Services, Clinical Services and Consumer Directed Personal Assistance Program. Funding sources include OPWDD, OMH, ACCES-VR and DOH.
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Developmental Disabilities Regional Offices (DDROs) are the starting point to apply for services. With an eye to enhanced oversight and quality improvement, the Office for People With Developmental Disabilities (OPWDD) has established regions (“catchment areas”) that allow for better coordination of services with the State Office of Mental Health, State Department of Health and other agencies with whom we often partner in providing services.
In order to assist individuals and families to make informed choices about the supports and services best suited to their needs, DDROs work with local voluntary provider agencies to improve access to and coordinate services within a region (“catchment area”).
DDROs are responsible for the following activities:
Eligibility for services is determined by the Developmental Disabilities Regional Offices (DDROs). Please contact the Eligibility Coordinator of the Regional Office representing the county in which the individual/family lives.
Lastly, DDROs act in a supporting role to DD State Operations Offices with regard to eligibility for others areas of statewide services including but not limited to: level of care determinations; clinical delivery and waiver service delivery; Article 16 clinics; quality improvement processes; review of audit reports for trend analysis; emergency preparedness; safety, security and maintenance; and implementation of OPWDD initiatives.
View DDROs using our MSNavigator Mapping Tool.
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The NYS Office For People With Developmental Disabilities and its associated voluntary agencies offer many services to individuals and their families. This interactive directory lists services by service type and location.
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This series of videos gives an introduction to the OPWDD eligibility process, and process for obtaining services.
What is needed to apply for OPWDD eligibility? Discusses evaluations required for applying for eligibility and steps required for submitting paperwork to the Office for People with Developmental Disabilities (OPWDD).
Eligibility attained, what now? Once a person has established eligibility, what are the next steps? How do you access services? What services are there?
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The Families Together of NYS (FTNYS) Parent Advisors have created directories of the services available in each region of New York State. These directories provide comprehensive information on mental health services for children and families for each region of New York State.
Use our mapping tool to find your regional FTNYS Parent Advisor. Regional Parent Advisors build relationships with all of the family support services within their region. They serve as liaisons, facilitating communication between the NYS Office of Mental Health and families in the community.
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The Interagency Case Resolution Unit works to assist caregivers and individuals in receiving the most appropriate community-based or residential services; minimize delays in arranging services or placements, and resolves barriers that impede timely service delivery or placement.
The Interagency Case Resolution Unit becomes involved ONLY after all program options and dispute resolution procedures have been exhausted at the local and regional levels, or if a caregiver feels their child's needs are not being met by existing systems.
How to Make a Referral
The agent making a referral on behalf of a child must provide the Council with the following:
A referral containing all of the information mentioned above may be submitted to:
Sheila Jackson, Coordinator, Interagency Case Resolution Unit
Kathleen Rivers, Assistant Coordinator, Interagency Case Resolution Unit
Interagency Case Resolution Unit
NYS Council on Children and Families
52 Washington Street
West Building, Suite 99
Rensselaer, NY 12144
Telephone: 518-473-3652
Fax: 518-473-2570
e-mail: sheila.jackson@ccf.ny.gov; kathleen.rivers@ccf.ny.gov
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The Mental Health Program Directory is a searchable list of programs that are licensed by the NYS Office of Mental Health (OMH) and programs that are funded by OMH that do not need a license to operate. Users can:
Types of searchable programs and services included in the directory: psychiatric emergency programs; crisis intervention services; inpatient and outpatient treatment options; supports, including respite services; and vocational services.
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Person-Centered Planning Toolkit - The Medicaid Reference Desk
This guide is to help you think about your life, your plans, your needs, and your happiness. It will ask you questions to start thinking about different areas, and will help you identify places to go for support and next steps you can take to make your life the way you want
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This publication provides guidance on:
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PROMOTE training provides staff with the tools they need to help people with development disabilities live richer lives. Much has been learned since New York State implemented the Strategies for Crisis Intervention and Prevention (SCIP-R) program. PROMOTE encompasses the best practices developed over the past decade, along with up-to-date teaching strategies and technologies designed to effectively engage learners. Promoting a higher quality of life for people with developmental disabilities is everyone’s job. This work can often be challenging and requires staff to think on their feet. With PROMOTE training as a foundation, staff will support each other, communicate effectively, and create a culture that is built on positive relationships. Positive relationships promote richer lives!
